Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Privacy Policy
Content
Effective Date: January 1, 2025
Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you contact us or schedule appointments
- Health information and medical history during consultations and treatment
- Payment and billing information for services rendered
- Communication preferences and feedback
We also automatically collect certain information when you visit our website, including IP address, browser type, and usage patterns through cookies and analytics tools. How We Use Your InformationWe use your personal information to:
- Provide physical therapy services and treatment
- Schedule appointments and communicate about your care
- Process payments and maintain billing records
- Send appointment reminders and follow-up communications
- Improve our services and website functionality
- Comply with legal and regulatory requirements
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- With your explicit consent
- To healthcare providers involved in your care coordination
- To process payments through secure payment processors
- When required by law or to protect our legal rights
- With service providers who assist in our operations under strict confidentiality agreements
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and regular security assessments.
Your RightsYou have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Opt out of marketing communications
- Request deletion of your information, subject to legal requirements
- File complaints about our privacy practices
HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain separate policies for protected health information as required by law.
Cookies and Website Analytics
Our website uses cookies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings. We use Google Analytics to understand website usage patterns.
Updates to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
info@mypowerphysio.com
980-349-7737
628 W Morehead Street
Charlotte, NC 28208